Last Updated: July 2026
Welcome to CGN Life (“CGN Life”, “Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit https://cgnlife.com/, create an account, purchase products, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
- GST Number (for business purchases)
Order Information
- Products purchased
- Order history
- Payment status
- Delivery details
- Invoice information
Technical Information
- IP Address
- Browser type and version
- Device information
- Operating system
- Website usage information
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Verify and manage customer accounts.
- Provide customer support.
- Send order confirmations and shipping updates.
- Process secure payments.
- Improve our website and shopping experience.
- Detect and prevent fraud or unauthorized activity.
- Respond to enquiries and service requests.
- Comply with legal and regulatory obligations.
- Send promotional offers and newsletters where permitted by law or with your consent.
3. Payment Information
All online payments are processed through secure third-party payment gateways.
CGN Life does not store your complete debit card, credit card, CVV, UPI PIN, or internet banking credentials.
Payment transactions are governed by the privacy policies of the respective payment service providers.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences.
- Maintain your shopping cart.
- Improve website performance.
- Understand visitor behaviour.
- Personalize your browsing experience.
- Measure website traffic and analytics.
You may disable cookies through your browser settings; however, certain website features may not function properly.
5. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send:
- New product announcements
- Exclusive offers
- Seasonal sales
- Discount coupons
- Company updates
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
6. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only with trusted third parties, including:
- Payment gateway providers
- Shipping and courier partners
- Technology and hosting providers
- Customer support providers
- Government or regulatory authorities where required by law
These parties receive only the information necessary to perform their services.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information, including:
- SSL/HTTPS encryption
- Secure servers
- Restricted administrative access
- Regular security monitoring
- Payment security standards
While we strive to protect your information, no internet transmission or storage system is completely secure.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your transactions.
- Provide customer support.
- Comply with legal, tax, and accounting obligations.
- Resolve disputes.
- Enforce our agreements.
When no longer required, your information is securely deleted or anonymized where reasonably practicable.
9. Your Privacy Rights
Subject to applicable law, you may request to:
- Access your personal information.
- Correct inaccurate or incomplete information.
- Update your account details.
- Request deletion of your personal information.
- Withdraw consent where applicable.
- Request a copy of your personal data.
To exercise these rights, please contact us using the details provided below.
10. Children’s Privacy
Our website is intended for users who are at least 18 years of age.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services such as payment providers, logistics partners, or analytics tools.
We are not responsible for the privacy practices or content of these third-party services. Users should review their respective privacy policies.
12. Product Reviews & User Content
If you post product reviews, ratings, testimonials, or comments:
- The content may be publicly visible.
- Please avoid sharing sensitive personal information.
- We reserve the right to remove content that violates applicable laws or our community guidelines.
13. Legal Disclosure
We may disclose your information where necessary to:
- Comply with legal obligations.
- Respond to lawful government requests.
- Protect our rights and property.
- Prevent fraud or security threats.
- Enforce our Terms & Conditions.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the revised “Last Updated” date. Continued use of the website after changes are published constitutes acceptance of the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact details provided on our website.
Website: https://cgnlife.com/
For support or privacy-related enquiries, please use the contact information available on our Contact Us page.
Consent
By accessing or using https://cgnlife.com/, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Disclaimer: This Privacy Policy is intended as a general policy for an Indian e-commerce website and should be reviewed by a qualified legal professional to ensure compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable laws.